In this contract, the following
terms will have the following meanings:
Seller means S u e P o l h i l l. Customer means you.
Payment is cash on
Final Payment is due one
calendar month before the event.
Booking fees are
non-refundable and reserve a date.
The agreed deposit must
have been received before work on an order will begin.
will not normally be sent out, unless requested.
to be made payable to: S u e P o l h i l l.
by BACS is available, please ask for details.
quotes, written or spoken are valid for 14 days.
images on this website are copyrighted. Any image, diagram or
description sent in a quote by mail or email is also copyrighted to
In the event of
a) any booking fee or deposit paid shall be non-refundable
b) any final balance or
other amount paid up-front in advance shall be forfeited (unless waived by the Seller at
their absolute discretion).
Notice of cancellation
must be given in writing.
Hire Of Stand or Base & Knife,
Charge And Return Of
A returnable deposit is
required for the hire of stands and base with knife in addition to the hire charge.
The stand and/or base
& knife is your responsibility to return in good condition and complete (the base
shall be in its protective box, where applicable) to the seller by the Tuesday following your event.
Non-return of the stand and/or base & knife by this time will forfeit your deposit,
unless by prior agreement. Extra charges may be levied should the late return require
replacement items to be procured. The name and contact details of the person who will be
returning the items will be left with the Seller.
The flowers and bouquet on
top of the cake are inedible, because although made of sugar they do contain wires and
ribbon. The piped designs and frilling on the cake are edible.
Customer Supplied Cakes
By prior agreement, the Customer may supply their own
cake(s), however, the Seller retains the right to refuse to use them if it is likely to
compromise the Sellers high quality of work. No liability for the contents of the
Customer supplied cake will be accepted by the Seller. This also applies to commercially
Customer Supplied Fresh Flowers
The Customer may supply
their own fresh flowers, however, the Seller accepts no liability for what is provided.
All efforts will be made to advise your flower provider of the exact requirements, when
The Seller cannot take responsibility for any damage rendered to the cake caused by
flowers provided by your flower provider. Please note that some flowers are poisonous and
are not suitable for use on food products, please contact your flower provider regarding
toxicity as the Seller cannot be liable for contamination from flowers that are not
provided by the Seller..
labelling information showing ingredients and possible allergens is
the flavours page.
Customer is requested to ask the seller for information on the allergens
The Seller is not able to
guarantee nut-free cakes as the cakes are prepared in a facility where nuts are used.
Every effort to minimise contamination will be made if required.
Where other allergies are
to be considered, the Seller will do all that she can to ensure compliance with the
Customers request, but the cakes are prepared in areas where these products may
exist and every effort will be made to minimise contamination.
Chocolate Cakes Made With Cream
To meet with Environmental
Health regulations chocolate cakes made using fresh cream should only be left out of cold
storage for a maximum of four hours before being eaten. The Seller will accordingly
deliver to the venue at a suitable time to allow this. The Seller will accept no
responsibility for any cakes which are not dealt with in this way.
All efforts will be made
to complete your order, however, the Seller reserves the right to provide a cake of the
same quality and similar value to complete the order. A refund may be given, but no
liability for loss will be accepted.
In the event of the
late return of a stand or base from another order, a replacement will be provided as close
to that expected.
Governing Law and Jurisdiction